Here at White Post Farm we love hearing from you, whether that be some feedback about your visit or a question about the farm and our animals. If you’re regular visitor or visiting us for the first time, our contact details are below.

We’ve also tried to provide you with some answers to the questions we get asked the most as well but remember, there is no such thing as a silly question!

Do I need to book online?
We encourage online booking to guarantee entry and help with visitor flow around the site but you can usually pay on arrival.

Do I need to pay for parking?
No, our parking facilities are free of charge!

Is the farm wheelchair accessible?
Yes, our indoor barns are all on one level and the majority of our field walk is pathed.

What to do if you or any of your group feel ill before you visit?
Please do not travel to the farm if you or any member of your group are feeling unwell.  Please email us at [email protected] to rearrange your booking.

Can you still feed the animals?
Yes food can be purchased on arrival for £1.50 per bag.

Anything new and exciting?
Yes lots! Visit our social media channels to keep up to date on everything that is happening on the farm.

Can I visit the Pet shop without entering the farm?
Quite simply, yes! Our Pet shop and hotel is situated in our car park, you’ll see it as soon as you drive in to our car park .

Can I use a gift voucher or free pass?
Any prepaid digital gift vouchers or sponsorship admissions can be exchanged for an admission slot. Please email [email protected] with a preferred date and time option. You will be allocated the next earliest available session. Please allow 48hours for confirmation of booking.

If you have a paper gift voucher for admission of £’s, you can bring it with you on a day of your choice without needing to book (daytime admission only).

What if I have a free admission ticket or discount voucher?
If your ticket is paper, you can bring it with you on a day of your choice without needing to book (daytime admission only). If your ticket/voucher is digital then please email us with a date/time you’d like to come and we will sort them for you.

What if I have a different Gift Voucher?
If you have a Gift Voucher for an Animal Encounter or Sponsorship Encounter please e-mail or ring us and we will get you booked in for your experience.

If you have an Annual Pass Gift Voucher, then bring this along with you and call into the main office when you first visit and we will issue you a Membership card and take your photo so you can visit us during the year.

If you have any other questions before your visit please email us [email protected]